H&R Block Takes Many Roads to Reach Online Customers
If you’re still sweating midnight tonight as the deadline for filing your 2007 tax forms, this story may come a bit late. But tax preparer H&R Block has over the last two years amassed an impressive array of social media-based marketing, all designed to become top of mind with tortured souls wrestling with their 1040s.
Block’s social initiatives are designed to reinforce two brand messages, according to Paula Drum, the company’s vice president of marketing for digital tax solutions: to reinforce the company’s overall expertise, and to announce its specific Web-based competence. more






